Head of E-Commerce & Digital Marketing

Empower Digital Growth in a Thriving Retail Organization Are you a commercially driven digital leader who thrives on scaling e-commerce and digital marketing? If you’re excited by the opportunity to improve online performance, enhance customer experience, and lead digital growth within a retail environment, this could be the right opportunity for you. About the Company: On behalf of our client, we are excited to present an opportunity with a well-established, privately held Canadian retailer known for strong customer service, product quality, and operational excellence. The organization is focused on accelerating its digital commerce strategy and strengthening its omnichannel customer experience. Why does the Opportunity Exist? Our client is entering its next phase of growth and sees significant opportunity to further scale its e-commerce channel. With a strong retail foundation and growing digital presence, the business is looking for a leader who can bring focus, structure, and commercial discipline to online growth. To support this, our client is hiring a Head of E-Commerce & Digital Marketing to lead digital commerce, marketing strategy, customer acquisition, conversion, and overall online performance. Why Join? Reporting to executive leadership, the Head of E-Commerce & Digital Marketing will lead the company’s digital growth strategy while overseeing day-to-day e-commerce and marketing operations. This role will manage online sales performance, digital merchandising, promotions, analytics, customer experience, and performance marketing. The successful candidate will lead a growing team and work closely with retail, operations, and leadership teams to align digital initiatives with broader business goals. Your Impact you will have: The ideal candidate is a hands-on, commercially minded digital leader with strong retail e-commerce experience and a track record of improving online revenue, conversion, and customer engagement. They will bring expertise across e-commerce, digital marketing, analytics, merchandising, and omnichannel strategy. Success will require a data-driven mindset, strong team leadership, and the ability to build scalable processes in a fast-paced retail environment. What we are looking for: To be considered for this role, candidates should bring: 10+ years of experience in e-commerce, digital marketing, or omnichannel leadership. Direct experience in retail or omnichannel consumer environments. Experience leading digital, e-commerce, and/or marketing teams. Strong understanding of e-commerce platforms, analytics, digital marketing channels, CRM, and performance reporting. Comfort working on-site 5 days per week in the Toronto area. Bachelor’s degree in Business, Marketing, Commerce, or a related field preferred.